Tag Archive | "operations"

5 Slackbots to Improve Your Business Operations in 2018

Slack has become one of the most widely used team collaboration tools on the market due in large part to its flexibility. More than just a messaging platform, Slack offers a variety of customizable tools and apps to its over six million daily active users, two million of which are paid.  Among the tools that make Slack flexible and easy to use are chatbots.

Called Slackbots, these chatbot assistants are integrated into Slack conversations. And contrary to what their name suggests, these bots do not slack off. They are designed to sort through messages, monitor assigned tasks, track performance, and even integrate with your email to monitor urgent correspondence, all within the platform. Virtual assistants like Slackbots efficiently handle tedious and time-consuming work, allowing you and your team to focus more on revenue-generating activities.

Whether it’s for productivity, marketing or anything else, there is a Slackbot for just about every business need. Here are some that can make a difference in your daily operations in 2018.  

1. BusyBot

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Busybot is a productivity-focused Slackbot that manages tasks for everyone on the team. Users can ask the bot to schedule meetings, assign tasks, and set automated reminders for deadlines—all based in your Slack conversations. With this bot, you don’t need separate software for project management and communication. You also have the option to monitor all assignments on the Busybot website to ensure you stay on track.

2. Astrobot

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Another productivity-geared bot, Astrobot manages your email in the comforts of your chat environment. Astrobot is known for its email app and which seamlessly integrates with the Slack platform. Its powerful AI flags high priority messages and sorts them into a separate inbox for easy access. You can also respond to these important emails directly on Slack without switching back to your inbox. Send quick messages by using the slash command/email. Take actions on emails, such as unsubscribe from mailing lists, move emails from specific senders, and empty trash or junk mail by typing ‘Zap.’

3. Workbot

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Workbot by Workato is a bot that executes approval workflows – from social media posts to sales estimates and budgets – within the Slack platform. You don’t need another software or spreadsheet to keep track of approvals and rejections. This bot also has integrations with platforms like Workday, Zendesk, and JIRA, among others to quickly resolve issues within Slack. You can communicate with multiple teams across your company. This seamless experience reduces time for resolution and response, thus improving customer experience.

4. Statsbot

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Performance metrics is important to every business owner, and Statsbot offers this data conveniently. Its integration with Google Analytics, Salesforce, SQL, Mixpanel, and other platforms allows you to get insights, such as performance summary. This bot analyzes raw data from various sources to deliver reports for easier understanding, right from Slack. It also alerts you of any unusual spikes on your metrics. Thanks to its machine learning features, Statsbot can generate data about customers and their buying patterns. Marketing teams can then tweak their strategies based on available information.  

5. Dbot by Demisto

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Sharing makes Slack a great collaborative tool. However, it’s difficult to know which shared content is safe or malicious and the last thing you want is a cyber attack. Demisto’s DBot is a Slackbot that scans every URL, file, and IP address shared on the platform. Its multiple security threat feeds and malware analysis engines to protect and warn Slack users real-time. The bot is updated with the latest cybersecurity threats and provides detailed reports for security analysts. And if it notices any suspicious activity, it will notify your team immediately.

There are numerous Slackbots in the market and some might seem repetitive in their offerings. No single bot can handle your specific needs since every business is different. Try several bots to find the right match in automating some of your tasks. Doing so allows you to prioritize in improving your bottomline and save on expenses.

The post 5 Slackbots to Improve Your Business Operations in 2018 appeared first on WebProNews.


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Packing Robots: The Future of Warehouse Operations for eCommerce Businesses

Automation has always provided immeasurable benefits to businesses and economies alike. It paved the way for the industrial revolution and the rapid rise of production plants. These days, a new type of automation is making its presence felt – intelligent warehouse robots. These robots have started changing the way warehouses and eCommerce does their business.

Robots are already being used in a lot of warehouses. Their tasks are usually to bring boxes or shelves of products to an employee who will then pack the orders into boxes in preparation for shipping. So far, the intricacy of sorting through tens of thousands of products has made the idea of using robots for packing orders unrealistic. However, that might soon change, as reports have indicated that the newer warehouse robots are now more flexible.

Rise of the Warehouse Robots

It comes as no surprise that Amazon is leading the charge in the use of robots in their warehouses. After all, the eCommerce giant prides itself on its fast and efficient delivery system, something that robotic automation undoubtedly helped with. Amazon started using robots from Kiva Systems in 2011 before buying the company a year later. Now there are more than 15,000 Kiva robots in Amazon’s warehouses, where they are used to bring products to an employee for picking and packing. This significantly cuts down the time an employee would take to navigate the warehouse and look for the product.

Kiva Systems, which is now known as Amazon Robotics, paved the way for companies like Fetch Robotics and GreyOrange to develop their own line of warehouse robots. The former developed the Fetch and Freight system, with the Fetch robots picking items from a shelf while the Freight component moves the product through the warehouse. Meanwhile, GreyOrange developed a Butler robot that helped merchants like Flipkart and Jabong run their operations smoothly by moving through their warehouses to collect high-volume and high-mix orders set to be shipped.

Advantages of Robotics

A 2015 report on the rise of the warehouse automation market discussed the growth of eCommerce and its effects, particularly on the workforce. Picking and packing robots can provide a distinct advantage to retailers. Unlike their human counterparts, companies don’t have to provide sick days, vacation leaves, health insurance or lunch breaks to robots. No training is required for robots and they can be utilized 24/7, a feature that comes in handy during busy holiday seasons. Instead of having to hire extra warehouse workers to cope with massive orders, robots can pick up the bulk of the work while substantially reducing costs. Plus, it requires minimal human interaction.

Analysts have also projected that robots will cost the company less in the long run. For instance, one of the more advanced Fetch warehouse robots is priced anywhere from $ 35,000 to $ 100,000. However, that price will certainly go down as more units are sold. It’s estimated that in about five years, one robot will be less expensive to maintain that an employee with a $ 15 minimum wage and benefits.

Fears About Robots

The price of fully automating a warehouse is a major stumbling block, especially for small retailers or medium-sized businesses. Companies would also have to deal with the fall-out and anger from employee groups and labor unions who are worried that warehouse robots will cost them their jobs.

Robotics and the Future of eCommerce

Automation will undoubtedly play a big part in companies getting a competitive boost in a bustling market. Consumers are getting more demanding, making speed a key consideration in eCommerce. This means that companies need to figure out how to cut down their shipping time and ensure that customers receive their orders as soon as possible. Amazon’s claim of same day delivery has also put pressure on itself and other companies, as well as raising expectations among consumers.

The emergence of newer and smarter warehouse robots can cut down on the time and effort needed to pick orders, pack and ship parcels, scan and update inventory, arrange existing items on shelves or add new ones and complete other tasks.

Robotics companies are already working to meet the demands of eCommerce. One mystery retailer has been reported to have invested in a picking robot from robotics company Kuka while RightHand Robotics has begun testing the capabilities of its picking robots at another unnamed retailer’s warehouse. Meanwhile, Amazon continues to pour money into robotics – hosting robotic competitions and funding research – in a bid to further develop this technology. If the company continues this course, experts predict that it might accomplish full automation in less than a year.

When picking and packing robots are finally utilized, companies like Amazon can cut down the cost and time of fulfilling orders by 1/5, thereby push their profits higher. However, it might also push out an immense number of the human employees out of the workforce, further fueling the disdain and anger people feel against the use of these machines.

[Image via YouTube]

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Moz Transitions: Rand to Step Away from Operations and into Advisory Role in Early 2018

Posted by SarahBird

I have some big news to share with you.

As many of you know, three and a half years ago, Rand began to shift his role at Moz. He transitioned from CEO into a product architect role where he could focus his passion and have hands-on impact in evolving our tools. Now, over the next 6 to 9 months he will transition into a supporting role as a Moz Associate. He will continue to be a passionate speaker and evangelist, and you’ll still see his enthusiastic face in Whiteboard Fridays, on the Moz Blog, and on various conference stages. And of course, he is one of our largest shareholders and will remain Chairman of the Board.

This is hard. Rand started Moz (formerly seomoz.org) over 16 years ago as a blog to record what he was learning about this new field. He and his co-founder Gillian Muessig created a marketing agency that focused on helping websites get found in search. They launched their first SAAS software product in February 2007, and I joined the company nine months later as the 8th employee. We’ve come a long way. Today, we have over 36,000 customers, 160 team members, a strong values-based culture, great investors, over $ 42 million in annual revenue last year, and a large and growing community of marketers. So many people have helped us reach this point.

What else is next for Rand? We’re excited to find out. His book about the last 16 years at Moz comes out next year.

When you see Rand, please show him gratitude and support. He is an incredibly talented, passionate, and productive individual with a commitment to helping others. I know he’s going to continue to make marketing better and spread TAGFEE in all his future roles.

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Rand Fishkin to step away from day-to-day operations at Moz

Moz’s founder is moving into an advisory role at the company early next year.

The post Rand Fishkin to step away from day-to-day operations at Moz appeared first on Search Engine Land.



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