Tag Archive | "Facebook"

How Facebook Messenger Can Help You Drive Sales

Facebook Messenger is only about three years old and it’s already one of the most popular messaging platforms in the world. With the right marketing strategy, the app can easily convert leads and drive sales.

Since its unveiling at the 2015 F8 conference, more than one billion messages have been sent to Facebook Messenger by businesses and their customers. Analysts expect this trend to continue and have predicted that the app will have 139.2 million users by 2020.

Number of Facebook Messenger users in the United States from 2014 to 2020

 

There are about 1.3 million people using Facebook Messenger now. That’s a number that marketers should not ignore, especially since the app is a great marketing tool.

Advantages to Using Facebook Messenger

Consumers today use messaging apps like Messenger, Viber, and WhatsApp more often than social media platforms like Instagram, Facebook, or Twitter. This means that brands who can successfully use these apps can enjoy advantages like:

  • Improved Communication With Clients: Reaching your customer is faster with Messenger since you don’t have to wait in queue or be placed on hold. One Facebook study also revealed that people nowadays prefer to send a message than to call customer service. A majority of customers also tend to purchase online from brands that they can easily reach through chat.
  • Raised Awareness of Your Products: You can raise more awareness about your products or services via Messenger. This is because you can swiftly start a dialogue regarding the products or services you offer with your prospective customer.
  • Better Customer Service: A lot of customers prefer to send Private Messages instead of publicly posting their questions in the comments section of the Support Page. With Messenger, you can quickly reply to your customers and provide them with the information or answers they need. Plus, 63 percent of consumers surveyed by Facebook were found to have developed a good impression of brands that they can easily chat with.
  • Faster Transactions: It’s also simpler to conduct transactions with the help of Messenger. You can sell your products and services directly to your customers. The application can also assist you to immediately take orders, book appointments, invite prospective clients, and send product photos, receipts, and shipping information.

 

[Graphic via Facebook IQ]

 

4 Ways to Use Messenger to Boost Sales

1. Use a Welcome Message to Initiate a Conversation

When you enter a store, you are always welcomed in by someone, whether it’s the owner, the manager or a sales personnel. You can do the same thing with your online shop. Consider setting up a welcome conversation so that when a customer sends a message to your page, you can greet them automatically. You can then proceed to inquire about what they need and assist them in finding it. A welcome conversation will make your customer feel appreciated and supported. It also provides a good experience that will entice repeat business.

2. Send a Reminder About Abandoned Carts

Buyers abandoning their carts is a big concern. Facebook Messenger has been found to be more effective than email in converting abandoned carts to sales. Set up a message that will ask the customer if they would like to complete their purchase. You can even put options like “Remind me tomorrow,” “Still thinking,” “Thanks” or even a “like” or “heart” icon. 

3. Drive Traffic With Pop-Ups

 This is one of the most popular strategies to drive traffic and accumulate opt-ins. It’s easier for users to just tap on a button to opt-in instead of typing out their whole name and email address.

4. Set Up an Auto Reply Feature 

Aside from a chatbot, companies can also utilize the Messenger’s Auto Reply feature to send a custom message to customers and prospective clients. People today don’t want to waste time listening to messages that they can just read. With Facebook’s Messenger app, you can program and send messages based on the consumer’s requirements in a quick, interactive and convenient way. This can also boost the chances of opening a conversation with the client over what you’re offering.

Your business has the potential to grow bigger if you use Facebook Messenger, especially since the company continues to develop new ways to interact with consumers. So integrate the app into your marketing campaign and give yourself an edge over your rivals.

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5 Ways to Stop Ad Fatigue From Killing Your Facebook Campaign

The Internet and social media have made it easy for brands to get their message out to millions of people. In fact, the average American is reportedly exposed to 4,000 to 10,000 advertisements every single day. But this accessibility has also led to “Banner Blindness,” a psychological effect wherein people become blind or indifferent to the ads they see.

Banner blindness is essentially the consumer’s defense mechanism in the face of an abundance of information. This means that at some point, your ads will no longer be effective as your audience starts to suffer from ad fatigue.

Understanding Ad Fatigue

Ad fatigue occurs when your target market becomes so used to your advertisements that they become bored and stop paying attention to them.

One platform where ad fatigue can be felt is Facebook, where account holders frequently see advertisements fighting for space amidst the numerous statuses and photos on their News Feeds. Marketers understand the impact ad fatigue can have on a company’s investment. When the Frequency rate of a Facebook ad goes up, its click-through-rate (CTR) tends to go down. Conversely, the cost-per-click for the company will increase.

Luckily, the platform’s robust rotation display and audience-targeting network mean there are strategies that can be utilized to prevent ad fatigue from setting in.

5 Ways to Prevent Facebook Ad Fatigue

1. Change Your Headline and Use Power Words

Image result for free

Mix up the wording in your ad. Consider changing your headline to include a question, your brand name or even a call-to-action (CTA). Another option would be to change the language to target a specific audience. For instance, men would prefer a more humorous content while women opt for something subtle. Power words like “Instantly,” “Sensational,” “Free” and “Now” can boost the odds of having a more positive response to your ads.

2. Tweak Ad Displays

Tweak the design of your ads to capture your audience’s interest once more. Something as simple as changing the background color can make a huge difference so try experimenting with different hues. You can also utilize a simpler image to catch people’s eyes. A photo of a happy woman apparently works best in Facebook ads. Avoid images with lots of details and keep the use of text in the picture to a minimum.

3. Rotate Demographics and Audience Network

When you keep utilizing the same group on the platform’s Audience Network, desktop, and mobile iterations, the ad frequency will increase, thereby raising the dangers of ad fatigue. Separate your ad groups for every placement. This will make tracking bidding and frequency rates more effective. You should also consider rotating your ads and the target audience every few days to reduce individual ad frequency and keep things fresh.

4. Try Out Different Call-to-ActionsRelated image

Your ad requires a strong call-to-action if you want to nab those conversions. Test five to six distinct CTAs as you rotate your ads and see which one gives the best result. For instance, you can start with a straight CTA this week (ex. Take that vacation now!). You can then try one that begins with a question (Need a break from work?) the following week.

5. Stop Underperforming Campaigns

If all else fails, you have the option to stop underperforming campaigns until you can develop something better. Evaluate every aspect of your marketing campaign, from the images you used to the target groups to the value proposition, to see what is causing the sluggish conversion rates. You can also freeze your ads once the frequency becomes too high and wait until people don’t recognize them anymore.

Fighting ad fatigue on Facebook is crucial to the success of your campaign. Utilize a variety of strategies like changing background colors or rotating the audience network to keep things interesting. Bear in mind that these ads are pay-per-click, so you have more than enough leeway to try something different.

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Google Chrome, Mozilla Firefox Leaked Facebook User Data Caused by Browser Vulnerability

Google Chrome and Mozilla Firefox might have inadvertently leaked the Facebook usernames, profile pictures and even the likes of their users because of a side-channel vulnerability.

A side-channel vulnerability was discovered in a CSS3 feature dubbed the “mix-blend-mode.” This allowed a hacker to discover the identity of a Facebook account holder using Chrome or Firefox by getting them to visit a specially-designed website.

This critical flaw was discovered in 2017 by security researchers Dario Weißer and Ruslan Habalov and also by independent researcher Max May.

The researchers created a proof-of-concept (POC) exploit to show how the vulnerability could be misused. Weißer and Habalov’s concept showed how they were able to visually harvest data like username, profile picture, and “like” status of a user. What’s more, this insidious hack could be accomplished in the background when the user visits a malicious website.

The visual leak could happen on sites using iFrames that connect to Facebook in via login buttons and social plugins. Due to a security feature called the “same-origin policy,” sites can’t directly access iFrame content. But the researchers were able to get the information by developing an overlay on the cross-origin iFrame in order to work with the underlying pixels.

It took Habalov and Weißer’s POC about 20 seconds to get the username and about five minutes to create a vague copy of the profile picture. The program also took about 500 milliseconds to check the “like” status. Keep in mind, however, that for this vulnerability to work, the user should be logged into their Facebook account.

Habalov and Weißer privately notified both Google and Mozilla and steps were taken to contain the threat. Google was able to fix the flaw on their end when version 63 was released last December. On Firefox’s end, a patch was made available 14 days ago with the release of the browser’s version 60. The delay was due to the researchers’ late disclosure of their findings to Mozilla.

IE and Edge browsers weren’t exposed to the side-channel exploit as they don’t support the needed feature. Safari was also safe from the flaw.

[Featured image via Pixabay]

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Facebook Improves Admin Tools for Groups, Introduces Enterprise Collaboration

Facebook has launched several updates for its Groups to help admins manage them efficiently and keep communities safe. The rollout of new tools, controls, and additional features are in line with the company’s focus on creating engagement in various communities on the site.

With more than a billion members across millions of active groups, Facebook is putting in an effort to help community managers handle nearly every activity each day. That’s why admins will now have a dedicated customer support service to handle queries and reported issues. And with more people on board, Facebook intends to give quick feedback as well. For now, the free service is only available to selected group admins on iOS and Android in English and Spanish but will continue its rollout in the coming weeks.  

Another tool that will benefit group admins is the launching of an online educational resource. The live site contains short tutorials, product demos, and actual case studies drawn from the experience of fellow admins. Done in audio and video formats, content on the learning portal aims to give a better understanding of how Facebook and Groups work.

As Facebook promises to build resources according to its users’ needs, the company has introduced two admin tools. One new feature will allow community admins and moderators to inform members of their rule violations that merited removal of the post. Admins and moderators can even add comments in the activity log when a post is taken down.

Another update is allowing admins and moderators to choose certain Facebook users, otherwise called pre-approved members. Whenever they post, their content will no longer require approval since they are tagged as trusted members. This means less moderation of content for managers and more time in connecting with others.

Apart from creating communities, Facebook wants to bring social networking to the workplace as well. Called Workplace by Facebook, the collaboration tool is one of the many available in the market now. It faces stiff competition from Slack, Atlassian’s Stride, and Microsoft’s Team, but none of them have a userbase that comes close to Facebook’s over two billion.

Facebook is banking on its partnership with identity management developer Okta to bring in more business accounts and convince larger companies that Workplace is an enterprise app. With the proposed integration, employees can securely sign in Okta and gain easy access to Workplace and other cloud apps.   

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Facebook ‘Weaponized’ User Data, Says Bikini Photo-Finding App Developer

Facebook is facing accusations of gathering more user data than disclosed. According to court filings, former start-up Six4Three claimed that the social media company conducted mass surveillance on its users and their friends alike.

Based on the lawsuit documents, Facebook reportedly had access to its users’ text messages, photos, and microphones. It can even track their locations by remotely activating the Bluetooth on mobile devices without permission. All of these accusations were detailed in Six4Three’s fifth version of the complaint, initially filed in 2015.

The court document read, in part:

“Facebook continued to explore and implement ways to track users’ location, to track and read their texts, to access and record their microphones on their phones, to track and monitor their usage of competitive apps on their phones, and to track and monitor their calls.”

In response, Facebook refuted the claims by saying that these “have no merit and we will continue to defend ourselves vigorously.” The company clarified rumors back in March that it was monitoring calls and messages of its users. Rather, they only collected call and text message history as part of its opt-in feature under Facebook Lite and Messenger on Android.

The former start-up also contended that Facebook had access to several photos on iPhones. But the social media company pointed out that users can opt-in to the photo syncing feature of the app for easier uploading.

Allegations of breaching user privacy and data collection remain touchy subjects for Facebook,  following its involvement in the Cambridge Analytica fiasco. Prior to the scandal, the social media giant has removed the access of third-party developers to personal information. This policy change reportedly led to the failure of Six4Three’s controversial paid app Pikinis, where users can find their Facebook friends’ swimsuit photos.

Along with accusations of causing its financial ruin, Six4Three claimed that Facebook ‘weaponized’ its ability to access user data, sometimes without explicit consent, to earn billions of dollars. There was also a mass surveillance scheme, details of which were redacted from the latest filings per Facebook’s request. These documents, such as email correspondence among senior executives, contain confidential business matters and were sealed from public view until further notice. 

Facebook has continued to deny the purported claims, filing a motion to have the case dismissed by invoking the free speech defense under the law in California. Six4Three, on the other hand, is trying to stop the social media giant from getting the case thrown out. As the legal battle wages on, Facebook still faces continued scrutiny over its users’ paranoia on weak data privacy and protection controls.

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It’s Worse Than You Think, Facebook Exposes Millions More Users to Cambridge Analytica Data Breach

Just when you thought it couldn’t get any worse, Facebook revealed that Cambridge Analytica was able to access personal data of up to 87 million users. The figure was shockingly higher than the previous estimate of 50 million.

The number was shared by the company’s chief technology officer, Mike Schroepfer, in a blog post. Schroepfer wrote that they “believe the Facebook information of up to 87 million people – mostly in the US – may have been improperly shared with Cambridge Analytica.”

Last month the personal data of almost 50 million Facebook users were unethically shared with Cambridge Analytica, a data company that worked on President Donald Trump’s campaign.

The huge discrepancy between the new figures and initial estimates was surprising, although Facebook’s head Mark Zuckerberg tried to downplay it a bit, saying that he’s confident the final tally of affected users will be lower than 87 million.

Zuckerberg is expected to appear before Congress on April 11 to discuss how Facebook manages the personal data and privacy of its 2-billion strong social media platform. Facebook’s CEO was also invited to appear before a committee of the UK parliament but he declined and just sent a deputy.

Facebook also posted another blog post stating that it had found and deleted almost 300 additional Instagram and Facebook accounts and pages with ties to the Internet Research Agency (IRA), a propaganda group working out of Russia.

Schroepfer’s blog post also confirmed several privacy updates, like the scrapping of phone numbers and email addresses being used to search for people on the social network. The company believes that due to “the scale and sophistication” of activities they’ve uncovered, the feature made it possible for information found on their public profile to be scrapped.

The blog also revealed that starting April 9, Facebook users will be able to check if their data was exposed to Cambridge Analytica. The disclosure on the data mining firm will reportedly appear at the top of users’ News Feed.

[Image via YouTube]

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Digital Marketing News: YouTube Beats Facebook, Twitter Verify for All, Gen Z Bailing on Social

Social Media Statistics 2018

Social Networking Platforms’ User Demographics Update 2018 –  The most widely-used social media platform in the US isn’t Facebook. It’s YouTube. This new report from Pew Research explores data from the top social networking platforms for 2018 including YouTube, Facebook, Instagram, Pinterest, Snapchat, LinkedIn, Twitter and WhatsApp. MarketingCharts

Forrester Says Only 15% of B-to-B Marketers Are Fully Compliant With GDPR – According to results of a report released this week by Forrester, only 15 percent of b-to-b marketers are fully compliant with the General Data Protection Regulation (GDPR), while 18 percent are still wondering what to do. In fact, of the 66 marketing professionals surveyed in January, less than half of marketers had even even assessed all points from which they collect data. AdWeek

Why Consumers Leave E-Commerce Sites and Apps Without Purchasing – An item’s price and its shipping costs, along with not being able to find the right item are among the top ten reasons why consumers have abandoned a brand’s online shopping system, according to an Episerver report compiled from a survey of over 4,000 consumers worldwide. Ayaz Nanji of MarketingProfs takes a look at this report in his recent piece “Why Consumers Leave E-Commerce Sites and Apps Without Purchasing.” Marketingprofs

Twitter may eventually let anyone become verified – Someday Twitter may allow any user to get a verified account, If the intentions company chief executive Jack Dorsey recently made come to pass. During a recent livestream Dorsey expressed a desire to allow more Twitter users to achieve the blue checkmark giving to verified profile, as part of a goal to increase openness through the firm’s health metrics proposal. Colin Lecher explores Dorsey’s statements in his recent article in of The Verge, “Twitter may eventually let anyone become verified.” The Verge

Twitter moves to boot meme stealers and accounts that force tweets to go viral – Twitter has taken suspended the accounts of several users with hundreds of thousands and up to millions of followers in an attempt to counter so-called “tweetdecking” and other methods for gaming the firm’s current system. Adam Rosenberg takes a look in his Mashable piece, “Twitter moves to boot meme stealers and accounts that force tweets to go viral.” Mashable

Gen Z is quitting social media in droves because it makes them unhappy, study finds – Generation Z consumers may be spending less — or in some cases no — time on social media, because the platforms can make them unhappy, according to recent research from Hill Holliday, despite nearly 80 percent of participants in the study noting generally more benefits than drawbacks to social media site use. Oliver McAtee takes a closer look in Campaign US’s “Gen Z is quitting social media in droves because it makes them unhappy, study finds.” Campaign

‘An engineered feel-good factor’: Why autoplay video will persist – Autoplay video ads may be one of the industry’s biggest collective sins yet are not likely to go away anytime soon, according to a survey explored by Lucinda Southern in her recent Digiday piece “‘An engineered feel-good factor’: Why autoplay video will persist.” Digiday

Content Marketing Statistic

The 5th Wave Of Branding: Brands That ‘Do’ – The latest insight into five waves of branding first begun by emotional branding pioneer David Ogilvy are being continued and expanded in Ogilvy & Mather chief executive Miles Young’s newly-released “Ogilvy on Advertising in the Digital Age.” Joe Mandese takes a look at some of the book’s new research in MediaPost’s “The 5th Wave Of Branding: Brands That ‘Do’” MediaPost

Why So Many High-Profile Digital Transformations Fail – Harvard Business Review examines the failure of several high-profile firms to successfully implement meaningful digital transformations, laying out the lessons we can learn from strategies that didn’t pay off. Thomas H. Davenport and George Westerman explore the details in “Why So Many High-Profile Digital Transformations Fail.” Harvard Business Review

AI, Content & Search: 5 Macro Market Trends for Micro Marketing – AI-enhanced content marketing campaigns, personalization, and increased awareness of the customer journey are all pieces of today’s online selling puzzle, each explored in the new piece by Andy Betts in Search Engine Journal’s “5 Macro Market Trends In AI, Content & Search.” Search Engine Journal

Google Images update: Captions added to images, pulled from the page title tag – Google Images has moved to show captions alongside mobile search results, and Michelle Robbins of Search Engine Land takes a look here. Search Engine Land

Google search results page displays answer without any search results – Google is showing answers in the search results without showing any organic listings or ads or anything but the answer. Search Engine Roundtable

On the Lighter Side:

Microinfluencers
Welcome to the world of “micro-influencers” and “nano-influencers” – Marketoonist

Amazon Says It Has Fixed Randomly Laughing Alexa Speakers – Bloomberg

TopRank Marketing (And Clients) In the News:

  • Steve Slater – Top 3 Tools For SEO – Digital Kaizen
  • Rachel Miller & Lee Odden – Top 100 Social Media and Marketing Influencers – Digital Scouting
  • Lee Odden – Top 30 Marketing Influencers for 2018 – ExoB2B
  • LinkedIn – Hotter than Hot: Introducing the New Secret Sauce Recipe for Marketing on LinkedIn – LinkedIn Marketing Solutions Blog

Be sure to check in next week when we’ll be sharing all new marketing news stories or you can follow us at @toprank on Twitter for daily news. Also, be sure to check out the full video summary on our TopRank Marketing TV YouTube Channel.


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Digital Marketing News: International Women’s Day, Google Warning, Facebook Tops YouTube

McDonald's International Women's Day

McDonald’s Flipped Its Famed Golden Arches for International Women’s Day – McDonald’s made a major play to celebrate International Women’s Day this year, taking its famed golden arches and turning them upside down across social media and at an owner-operated location in Lynwood, Calif. The effort is getting both kudos and criticism as a marketing ploy. Of course it is, but that doesn’t have to mean it’s bad, right? AdWeek

Also drawing attention to International Women’s Day: Here are two thoughtful videos from TopRank Marketing co-founder Susan Misukanis and Content Marketing Manager Christine Berres on the importance of women in the workplace and how to be the best you.

The 2017 Inc. 500 & Social Media: Finding Its Place in the Marketing Mix – LinkedIn and Facebook are reported as the most effective social media platforms while Twitter and YouTube are ranked among the least effective platforms for the Inc 500 companies. UMass Dartmouth

Analytics 360 Suite customers can now set up ‘user groups’ in Google Analytics – Individuals on internal teams at agencies and consultancies often have various levels of access to a Google Analytics account. Overseeing all those individual permissions — particularly as people come and go — is getting easier with the introduction of user groups in Google Analytics. Marketing Land

Google Engineer Issues Warning About Google Crawler – A Google engineer issued a “public service announcement” notifying web publishers that Google does not support CSS custom properties which means that Google’s crawler will not be able to render the web page properly and that can mean a lower ranking. Search Engine Journal

Google Is Helping the Pentagon Build AI for Drones – Wait, what? Anybody else think Google should stick to search and Pixel phones? The DoD partnership is to help develop AI for analyzing drone footage and quite a few Google employees are not happy about it. Gizmodo

Pew Research Social Media 2018

Facebook Tops YouTube In Branded Video Space -According to a survey by video ad-tech company Clinch, Facebook’s platform is home to some 46% of all branded video campaigns, topping YouTube, which has 41% of the campaigns. Digital News Daily

Facebook’s Testing a New Option Which Enables Brands to Mass-Send Promotions via Messenger -Facebook’s rolling out a new test of a self-serve sponsored messaging tool, which will enable brands to mass-send promotional messages to anyone who’s already initiated a conversation with them on the platform. Social Media Today

Forget Facebook? Why Marketers are Embracing Both Pinterest and Instagram – Both platforms are interest based and both Pinterest and Instagram provide a better frame of mind for shopping and let’s face it – Facebook just isn’t what it used to be. AdWeek

Forrester Calls Amazon, Voice New Search Opportunities -Findings in a new Forrester report suggest that retail brands will invest 55% more in online marketing and advertising by 2023. Publicis, Omnicom, and WPP plan to boost their ad spending with Amazon between 40% and 100% in 2018, according to Forrester, citing online reports. MediaPost

On the Lighter Side:

  • Heinz Brings in a Real Hostage Negotiator to Resolve Parent-Child Standoffs at Dinner – AdWeek
  • Amazon Says It Has Fixed Randomly Laughing Alexa Speakers – Bloomberg

TopRank Marketing and Clients In the News:

  • 3M has launched the Champions of Science podcast series (client) – 3M State of Science Survey
  • Lee Odden – 5 Expert Tips to Refine Your Content Marketing Strategy for 2018 – Marketing Insider Group
  • Lee Odden – Influencer Marketing Summary of Lee Odden at Social Media Marketing World: EAR Model – JM Internet Group
  • Lee Odden – What’s Trending: Linking Your Social Media Strategy – LinkedIn Marketing Solutions Blog
  • Lee Odden – 20 Inspiring Digital Marketing Experts – VBout
  • Lee Odden – Top 55 Social Media Marketing Influencers to Follow in 2018 – Status Brew
  • Alex Rynne of LinkedIn (client) and Lee Odden – [Video] Millennials & Influencer Marketing: How To Organize & Optimize For B2B (client) – B2BMX
  • Lee Odden – Is less more in content marketing? A data-driven answer – Scoop.it

Be sure to check in next week when we’ll be sharing all new marketing news stories or you can follow us at @toprank on Twitter for daily news. Also, be sure to check out the full video summary on our TopRank Marketing TV YouTube Channel.


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BlackBerry is Now Suing Facebook for Copying Its Messaging Technology

BlackBerry Ltd. filed a lawsuit against Facebook on Tuesday, claiming that the social media giant and its wholly owned apps, Instagram and WhatsApp, infringed on the former smartphone maker’s messaging patents.

“Defendants created mobile messaging applications that co-opt BlackBerry’s innovations, using a number of the innovative security, user interface, and functionality enhancing features that made BlackBerry’s products such a critical and commercial success in the first place,” BlackBerry said in its complaint filed with a Los Angeles federal court.

BlackBerry’s spokesperson Sarah McKinney said in an email, “Protecting shareholder assets and intellectual property is the job of every CEO.”

Although the former phone maker claimed that there had been “several years of dialogue” with the social media company, BlackBerry intends to proceed with the case in the interest of its shareholders, McKinney added.

In its 117-page suit, BlackBerry accused Facebook and its subsidiary services WhatsApp and Instagram of copying its patented technology. Cited examples include the cross-platform notifications and capability to share Instagram Stories on Facebook.

Meanwhile, Facebook Deputy General Counsel Paul Grewal expressed the social network company’s clear intention to counter the claim.

In a statement, Grewal said, “Blackberry’s suit sadly reflects the current state of its messaging business. Having abandoned its efforts to innovate, Blackberry is now looking to tax the innovation of others. We intend to fight.”

Previously, Facebook executives pointed out that replicating what works is necessary for advancing the tech industry. After all, Facebook wasn’t the pioneer of social media. Remember Friendster and MySpace?

BlackBerry led the innovation of messaging during the time when the cost of sending a simple text message to another country was exorbitant. BlackBerry phones with built-in BlackBerry Messenger (BBM) allowed users to securely send messages globally. Over the years, the easy availability of WhatsApp, Messenger, and Skype on Android and iOS platforms overthrew BBM.

Ultimately, the exclusivity of BBM to BlackBerry handsets resulted in declining phone sales. The company eventually stopped producing phones and sold the brand name to TCL, a China-based electronics maker.

[Featured image via Blackberry]

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Facebook Increases Job Search Capabilities to 40 New Countries

Facebook users from different parts of the globe will soon be able to look and apply for a local job using the social media platform.

The social media giant recently announced that its job search and application feature is being rolled out in more than 40 different countries, including Brazil, Spain, and the UK. The feature was initially only available in Canada and the US.

The job search feature allows users to search job openings and apply for them directly on the company’s site or mobile app. Meanwhile, improvements made to the feature allows companies with Facebook pages to post their job openings online easily, go through the applications and reach out to shortlisted candidates through Messenger. What’s more, job applicants can also subscribe to a company’s job listings.

According to Alex Himel, VP of Local at Facebook, the company has seen “a lot of organic activity of businesses trying to hire.” He even cited a Morning Consult Poll that showed that one in four people in the US alone had either looked for or found a job on the platform. And with more than two billion users globally, Facebook is perfectly placed to connect job seekers with local enterprises who are looking to fill low to medium-skilled job vacancies.

The job search and application tool is a free feature. Companies and job seekers don’t have to pay anything to gain access. While companies can pay for Facebook ads in order to boost their job post to improve applications or target particular candidates, it’s not a requirement. Job postings can be seen on the user’s News Feed and on Facebook’s Marketplace and Pages.

Facebook users can narrow down their job search based on job category and type. It should be pointed out that the job creator only has access to information on the user’s account that’s publicly available. Applying for a job reportedly takes just a few steps and the user has complete control over what personal information will be shown in the application.

[Featured image via Facebook Newsroom]

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