Tag Archive | "Facebook"

Kroger CEO: How We Compete for Software Engineers with Facebook

Kroger and all retailers are fast becoming tech companies and thus have the difficult task of competing with companies like Facebook for top tech talent. According to Kroger CEO Rodney McMullen, one of their secrets to recruiting software engineers is the promise of more responsibility quicker than anywhere else.

Rodney McMullen, Kroger Chairman and CEO, reveals how Kroger competes with Facebook and the tech world for software engineers at NRF 2019, Retails Big Show:

How Kroger Competes for Tech Talent

In terms of the number of employees, I think you will have the same number but the skillsets will be a lot different. If you look at digital, for example, we have 500 people in our digital team. Within 2-3 years we will have a thousand. With software engineers, it is a completely different type of talent. Yes, we compete with (Facebook). It’s kind of fascinating.

It’s important for people to eat. It’s important for people to eat things they like. If you come to Kroger you are able to help people get exactly what they want when they want it. You get immediate feedback on something that is incredibly important. If the customer likes it you see it immediately. If they don’t like it you see it immediately. So you get great feedback.

More Responsibility Quicker Than Anywhere Else

I always tell people when we are recruiting them, I guarantee you that you will have more responsibility quicker than anywhere else. We have 25-year-old and 30-year-old people running $ 100 million and $ 200 million businesses.

On a couple of tests that we have going on right now, we have two interns that actually did the software work to get it in place. When their internship finished they went back to college and kept working with us to finish the project they worked on. It’s one of those things that you get a tremendous amount of responsibility incredibly fast.

The Future of Retail

I think the store will be multi-purpose. I think about one of our bigger stores. It wouldn’t surprise me if you had a small warehouse in the back of that store. You will use the same footprint, but half of it may be a physical store that is an experience space, half of it will be more warehouse efficiency space.

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SearchCap: Google Lens for iOS, Facebook search ads & eCommerce SEO

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.



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Steve Case: Facebook Needs to Pivot and Recognize They’re Not in the Garage Anymore

AOL co-founder Steve Case says that Facebook needs to pivot and recognize that they are not in the garage anymore. Case sees some of this as a backlash against big tech, which he predicted a few years ago in his book The Third Wave. As companies like Facebook, Google, and Amazon become more important it is critical for them to engage more at the policy level.

Steve Case, CEO of Revolution and AOL co-founder, talked about Facebook’s response to the explosive New York Times article on CNBC:

People Are Looking for the Actions to Follow the Intent

The New York Times report was obviously very troubling. It’s a great company and I know Mark and Sheryl have done a fabulous job of building not only one of the most valuable companies in the world but also one of the most impactful companies the world. It has had a significant impact not just on business but on society, even in terms of politics. They have to understand that they do shoulder a great responsibility and hopefully they will make the moves necessary. They have the right intent, they’ve been clear about the intent. I think a lot of people are looking for the actions now to follow the intent and hopefully, in the coming weeks and months, we’ll see more of that.

Expected This Backlash Against Big Tech

Some of this backlash against big tech, backlash against Silicon Valley, I frankly expected that for several years. I wrote a book a couple years ago that’s called The Third Wave and talked about it. As these companies become more and more important and have more and more impact, engaging more on the policy level is going to be critical.

In the next wave of innovation, the policy issues, the regulatory issues, whether it be on the platform side of the internet or in healthcare or other other sectors of our economy, the entrepreneurs, the innovators need to engage with the policy makers and the regulators. Entrepreneurs don’t like to do that because they just like to have the freedom of action to move quickly, and that’s understandable. But the nature of the kind of issues we’re now dealing with, the opportunities we’re trying to deal with does require more of that engagement. Facebook is seeing that and Google’s seeing that and other companies will see that as well.

That’s going to do really define the winners in this next 10 or 20 years, the ones that are innovating and moving quickly but doing it in a way that is understanding they’re living in a broader context and are more respectful of the role of policy.

Facebook Needs to Pivot and Recognize They’re Not in the Garage Anymore

Facebook’s a great company, Google is a great company, Amazon’s a great company, they’re a lot of great companies out there. They’re going to still be a magnet for talent but it does become more difficult as you get larger. It does become more difficult when your company is attacked.

A few years ago everybody felt proud to be associated with Facebook and now some at the company, so the reports suggest, are a little more anxious. We’ve seen that in other large companies as well. Some of that this comes with the scale of going from a startup to a speed up to one of the most important companies in the world.

This is one of the reasons, but not the only reason, that they need to pivot and recognize they’re not in the garage anymore, it’s not a startup anymore. They have significant civic responsibilities and if they implement those appropriately they’ll be able to attract and keep people and attract and keep customers and that’s a key part of what they need to focus on.

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The Great Facebook Video Swindle

Back in the day, only digital publishers and marketers knew to never trust Facebook. You know, like that one time…

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Last Day to Join Persuasive Copywriting, and a Punch in the Mouth for Facebook

Heads up: The introductory rate for our Persuasive Copywriting 101 Course is ending today, November 1, at 5:00 p.m. Pacific…

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Facebook Showing Huge Monetization Potential for Non-News Feed Apps

According to Rich Greenfield, media and technology analyst at BTIG, Facebooks is starting to show huge monetization potential for apps that are not the news feed. “The reality is that as you look out more broadly over the next few years Facebook has got a lot of different initiatives that are at the very early stages of monetization,” Greenfield said. “They are just scratching the surface of Messenger, WhatsApp, Facebook Watch, and IGTV, which is the Instagram video platform.”

Rich Greenfield, media and technology analyst at BTIG recently talked on Bloomberg about newer monetization opportunities on Facebook that may eventually even surpass the core news feed app:

Facebook is Dominating Mobile Time Spent

I think it’s less about this war between Apple and Facebook or YouTube versus Facebook, the reality is Facebook is one of the dominant companies in terms of mobile time spent. Despite all this fear that people are abandoning Facebook or not using its application, the reality is that there is a billion and a half people using Facebook every single day. Not all the other applications, but Facebook itself.

800 Million People Using Facebook Marketplace

There are 800 million people using Facebook Marketplace. I have never used the Marketplace tab and I don’t know anyone who has used the Marketplace tab, but they’re saying there are 800 million people using that Marketplace tab to transact. They actually highlighted cars as becoming a place of real transfer where people buying and selling cars.

There are just so many things that Facebook is doing that are not always obvious to someone in the US. There are places in the world like Indonesia where Facebook Marketplace is the default way that goods are bought and sold. There are really some big differences globally such as the use of Messenger versus iMessage overseas and not all of that is apparent to a US investor.

Huge Monetization Potential for Non-News Feed Apps

The reality is that as you look out more broadly over the next few years Facebook has got a lot of different initiatives that are at the very early stages of monetization. They are just scratching the surface of Messenger, WhatsApp, Facebook Watch, and IGTV, which is the Instagram video platform. These are at the very early stages. What you do see is tremendous engagement across the family of Facebook apps and that creates a big long-term opportunity.

That’s what the Street is excited about, that they are just beginning to give hint of monetization of these things beyond the core news feed.

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5 Simple Steps for Using Facebook Groups to Grow Your Business

In January 2018, a lot of marketers expressed frustration with Facebook—some even gave up on the platform altogether—after noticing a sharp decline in the organic reach of their posts. Facebook’s Head of News Feed Adam Mosseri said that the company decided to “shift ranking to make News Feed more about connecting with people and less about consuming media in isolation.” 

As it stands, the platform’s current news feed algorithm has basically ensured that brands won’t be able to grow organically through their Facebook Pages. But, this is not a problem with Groups.

A Facebook Group is basically a community that revolves around an idea, cause, or theme. There’s a group for anything and everything on Facebook. From doomsday preppers to Wiccans to those looking to learn more about SEO, you can find what you need in Groups. Since it’s more about ideas than hawking a product, a lot of brands underestimate the power of Facebook Groups and its capacity to build customers and yield high conversion rates. Don’t make that mistake.

Why It’s Better to Use a Facebook Group

You don’t need a strong social media following or a long email list for your Facebook Group to thrive and grow. For one, FB groups are more focused on collaboration. It might not allow for Facebook ads but brands will be able to engage and talk directly to their market, so you will know exactly what your buyers want or need.

This is also a great place to announce an offer to a highly targeted group. This same group can also give you immediate and extremely valuable feedback. You can create a poll or conduct a survey about product concepts or customer experiences. Facebook Groups also gives companies an advantage in terms of notifications. While new posts will appear on the news feed, members also receive a separate notification.

5 Steps to Use Facebook Groups to Grow Your Business

1. Be Consistent in Posting Content

Make sure that every piece of content you post in your Facebook Group page brings value. This will help boost engagement among members. Look for interesting content to share with members on Google news. You can also check out podcasts that are of interest to your members or utilize sites like Buzzsumo to see what topics are trending in your group’s category.

2. Get Members Interacting

Facebook Groups are famous for its members’ high level of engagement. Keep the ball rolling continuously by posting things that will encourage interaction. For instance, introduce daily theme prompts that will allow members to post photos or share their opinions. You can also create a poll and ask your group for advice. A live Q&A, a weekly challenge, or a tutorial are other exciting options to consider.

However, keeping up with active members is challenging and time-consuming. Consider hiring a community manager who can help you in monitoring posts, comments, and questions. This will give you more time to focus on content and on your group’s objectives.

3. Leave No Social Media Platform Behind

Put all your social media accounts to good use by using them to announce your group. You can even do a little cross-promotion if you want. Design an attractive post that shows your group’s logo and post it on your Instagram or Twitter accounts. Include a link to your Facebook group so people can simply tap on it and be taken to your profile.

4. Use Giveaways to Drum Up Interest

People love getting free stuff, so drum up interest or build up engagement by giving away gifts, points, or freebies. Companies have been using this strategy for years and it still remains relevant. Use this ruse and announce a giveaway on your group page. Utilize your other social media accounts to promote the giveaway. You can then choose a date and organize a Facebook event for this promotion.

5. Ask Loyal Members to Invite Their Friends

One of the best ways to grow your group and business is to ask loyal members to invite their friends along for the ride. Make things easier by giving them clear instructions on how to do this. Inform them to go to the right side of the group’s page. They’ll see “Add Members” and “Suggested Members.” Beneath that are the names of their friends and an “Add Member” button. They can simply click on the button beside the name of the friend they want to invite.

It’s a good idea to ask your members to be selective about who they choose to invite to the group. You want to make sure that only those who are really interested or who will have something to contribute will join.

Never underestimate people’s passion for a cause or their desire to be part of a community. Tap into this power by creating your own Facebook group. You’ll be able to build a solid consumer base composed of like-minded individuals.

[Featured image via Facebook]

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European publishers accuse Google and Facebook of ‘plundering’ their content

Publishers and media companies have stepped up lobbying for a restrictive copyright law that would effectively create ‘link taxes.’



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SearchCap: Google and Facebook accused of plundering, GSC gets new features, IF functions & more

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.



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Why You Should Consider Launching Your Product on Facebook Live (And How to Do It)

People love to watch other people do stuff; it’s ingrained in our DNA. It’s why most of us enjoy people watching in the park or going to the latest blockbuster movie. Facebook and Instagram have taken advantage of this quirk in our genes with their live video streaming features.

Brands who live stream appear more approachable and real. Unlike TV commercials, live stream feeds feel more authentic as it shows the human side of a company. It’s why more businesses are incorporating Facebook Live into their marketing strategies.

Benefits of Live Streaming on Facebook

  • Boosts your audience numbers: An event streamed live on a platform like Facebook or Instagram is capable of reach millions of people worldwide. It also gives users a chance to participate in or attend an event they would otherwise have missed.
  • Cuts down on cost: You don’t need an expensive camera, a fancy set or a video editor when you go live on Facebook. And since you can host an event anywhere, even in a hallway, you can cut down on travel and rental expenses as well.
  • Real-time audience interaction: Consumers react more positively to “face to face” interactions. During a Live feed, the audience can send questions that the host can answer on the spot. Brands can also build trust with clients because of the transparency they show during these engagements.
  • Drum up excitement around product launches: Businesses can generate hype for a product launch on Facebook. These raw and real videos can harness the excitement you’d feel when opening a gift or seeing an event start.

How to Launch Your Product on Facebook Live

Give people an inside look.

Everyone is curious about what happens behind-the-scenes. Pull back the curtains on your business and give viewers a chance to know the real people behind the brand. Give your audience a quick tour of your office or show the tools or equipment you use. Doing this will help viewers understand you better and it’s a great way of building trust.

Starbucks used this strategy in its 2016 National Voter Registration Day. They broadcasted the event live as company representatives walked around the park. They also introduced and talked to people who volunteered in the event.

Draw in viewers from other platforms.

One of the best ways to launch a product or start a new channel is to through the “cheap seats” route. You start by going live on Facebook and encourage viewers watching on other platforms like YouTube, Instagram or Snapchat (considered the cheap seats) to move to your page in order to see the comments.

To make things more exciting, you can also go live on the other platforms during a break from the mainstreaming feed and invite viewers to join you on Facebook.

YouTube entrepreneur Chris Ducker used this tactic to promote his book launch party.

Instagram Live stream Chris Ducker

Provide a preview of your upcoming product.

Giving your audience a sneak peek or a preview on what’s coming next will drum up excitement and make them feel special. Show a trailer for an upcoming webinar or go live and show your staff brainstorming about a new product.

Tough Mudder is a great example of how to do it. The organizer streamed Coach T. Mud showing participants their training course. Seeing what they would be experiencing got more people interested in signing up.

Use video bots for show notifications.

Take advantage of Facebook’s live video bots and use them to interact and encourage your audience to subscribe to your show. You can do this by asking viewers attending your live feed to type a specific word in the comments if they want to receive notifications. You can also create a URL for your video bot and encourage your audience to click on the link to sign up for notifications. This strategy gives you control on who can see your posts since it’s your viewers themselves who told you they want to be notified about your show.

Get live customer testimonials.

Tap a loyal customer to talk about your product or company during a Facebook Live event. A lifestream approach to get engaging and natural flowing testimonials from customers are a very effective way of marketing your product. Meet up with a customer and hang out with them. The informal setting and relaxed mood can go a long way to getting your audience to warm up to your pitch or new product.

Facebook Live is an excellent platform to launch a product or show your customers and prospective clients what your company is really about. Take advantage of the numerous strategies you can employ to get people interested in your launch. Live stream a launch party with a celebrity or conduct a real-time Ask Me Anything session. Seeing what’s happening as it happens can drum up interest and build customer trust.

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