Tag Archive | "Email"

The Practical Guide to Finding Anyone’s Email Address

Posted by David_Farkas

In link building, few things are more frustrating than finding the perfect link opportunity but being completely unable to find a contact email address.

It’s probably happened to you — if you’re trying to build links or do any sort of outreach, it almost always entails sending out a fairly significant amount of emails. There are plenty of good articles out there about building relationships within the context of link building, but it’s hard to build relationships when you can’t even find a contact email address.

So, for today, I want to focus on how you can become better at finding those important email addresses.

Link builders spend a lot of time just trying to find contact info, and it’s often a frustrating process, just because sussing out email addresses can indeed be quite difficult. The site you’re targeting might not even have a contact page in the first place. Or, if the site does have a contact page, it might only display a generic email address. And, sometimes, the site may list too many email addresses. There are eight different people with similar-sounding job titles — should you reach out to the PR person, the marketing director, or the webmaster? It’s not clear.

Whatever the case may be, finding the right email address is absolutely imperative to any successful outreach campaign. In our industry, the numbers around outreach and replies aren’t great. Frankly, it’s shocking to hear the industry standard — only 8.5% of outreach emails receive a response.

I can’t help but wonder how many mistakes are made along the way to such a low response rate.

While there are certainly instances where there is simply no clear and obvious contact method, that should be the exception — not the rule! An experienced link builder understands that finding relevant contact information is essential to their success.

That’s why I’ve put together a quick list of tips and tools that will help you to find the email addresses and contact information you need when you’re building links.

And, if you follow my advice, here is a glimpse of the results you could expect:

Screenshot of high open and reply rates on an email

We don’t track clicks, in case you were wondering ;)

ALWAYS start by looking around!

First, let’s start with my golden rule: Before you fire up any tool, you should always manually look for the correct contact email yourself.

Based on my experience, tools and automation are a last resort. If you rely solely upon tools and automated solutions, you’ll end up with many more misfired emails than if you were to go the manual route. There’s a simple reason for this: the email address listed on your target website may, surprisingly, belong to the right person you should contact!

Now, if you are using a tool, they may generate dozens of email addresses, and you’ll never end up actually emailing the correct individual. Another reason I advocate manually looking for emails is because many email finding tools are limited and can only find email addresses that are associated with a domain name. So, if there is a webmaster that happens to have a @gmail.com email address, the email finding tool will not find it.

It’s also important to only reach out to people you strongly believe will have an interest in your email in order to stay GDPR compliant.

So, always start your manual search by looking around the site. Usually, there will be a link to the contact page in the header, footer, or sidebar. If there’s not a page explicitly named “contact,” or if the contact page only has generic email addresses, that’s when I would recommend jumping to an “About Us” page, should there be one. 

You always want to find a personal email, not a generic one or a contact form. Outreach is more effective when you can address a specific individual, not whoever who is checking info@domain.com that day.

If you encounter too many emails and aren’t sure who the best person to contact is, I suggest sending an email to your best hunch that goes something like this:

And who knows, you may even get a reply like this:

Screenshot of a reply telling you to contact someone else

If you weren’t able to locate an email address at this point, I’d move on to the next section.

Ask search engines for help

Perhaps the contact page you were looking for was well-hidden; maybe they don’t want to be contacted that much or they’re in desperate need of a new UX person.

You can turn to search engines for help.

My go-to search engine lately is Startpage. Dubbed as the world’s most private search engine, they display Google SERPs in a way that doesn’t make you feel like you just stepped into Times Square. They also have a cool option to browse the search results anonymously with “Anonymous View.”

For our purposes, I would use the site: search operator just like this:

If there is in fact a contact page or email somewhere on their website that you were not able to find, any competent search engine will find it for you. If the above site query doesn’t return any results, then I’d start expanding my search to other corners of the web.

Use the search bar and type:

If you’re looking for the email of a specific person, type their name before or after the quotation marks.

With this query you can find non-domain email addresses:

If that person’s email address is publicly available somewhere, you will likely be able to find it within the search results.

Email-finding tools

There are many, many excellent email finding tools to choose from. The first one I want to talk about is Hunter.

Hunter has a Chrome extension that’s really easy to use. After you’ve downloaded the extension, there’s not much more that needs to be done.

Go to the site which you are thinking about sending an email to, click on the extension in the top right corner of your screen, and Hunter, well, hunts.

It returns every email address it can find associated with that domain. And also allows you to filter the results based on categories.

Did I say “email address?” I meant to say email address, name, job title, etc. Essentially, it’s a one-click fix to get everything you need to send outreach.

Because I use Hunter regularly (and for good reason, as you can see), it’s the one I’m most familiar with. You can also use Hunter’s online app to look up emails in bulk.

The major downside of working in bulk is coming up with an effective formula to sift through all the emails. Hunter may generate dozens of emails for one site, leaving you to essentially guess which email address is best for outreach. And if you’re relying on guess-work, chances are pretty high you’re leaving perfectly good prospects on the table.

There are several other email finding tools to pick from and I would be remiss to not mention them. Here are 5 alternative email-finding tools:

Even though I personally try not to be too dependent on tools, the fact of the matter is that they provide the easiest, most convenient route in many cases.

The guessing game

I know there’s no word in the digital marketing world that produces more shudders than “guessing.” However, there are times when guessing is easier.

Let’s be real: there aren’t too many different ways that companies both large and small format their email addresses. It’s usually going to be something like:

If you’ve ever worked for a living, you know most of the variations. But, in case you need some help, there’s a tool for that.

Now, I’m not suggesting that you just pick any one of these random addresses, send your email, cross your fingers, and hope for the best. Far from it. There are actually tools that you can use that will indicate when you’ve selected the right one.

Sales Navigator is such a tool. Sales Navigator is a Gmail extension that is easy to use. Simply enter the name of the person you’re looking for, and it will return all of the possible standard variations that they may use for their email address. Then, you can actually test the address from your Gmail account. When you type in the address into the proper line, a sidebar will appear on your screen. If there no is no information in that sidebar, you have the wrong address. If, however, you get a return that looks like this:

Congratulations! You’ve found the right email address.

Obviously, this method only works if you know the name of the person you want to email, but just don’t have their email address. Still, in those scenarios, Sales Navigator works like a charm.

Trust, but verify

There’s nothing more annoying than when you think you’ve finally struck gold, but the gold turned out to be pyrite. Getting an email that bounces back because it wasn’t the correct address is frustrating. And even worse, if it happens too often, your email can end up on email blacklists and destroy your email deliverability.

There are ways to verify, however. At my company, we use Neverbounce. It’s effective and incredibly easy to use. With Neverbounce, you can enter in either individual email addresses or bulk lists, and voila!

It will let you know if that email address is currently Valid, Invalid, or Unknown. It’s that easy. Here are some other email verifiers:

Subscribe to their newsletter

Here’s one final out-of-the-box approach. This approach works more often with sites where one person clearly does most, if not all, of the work. A site where someone’s name is the domain name, for example.

If you come across a site like davidfarkas.com and you see a newsletter that can be subscribed to, hit that subscribe button. Once that’s done, you can simply reply to one iteration of the newsletter.

This method has an added benefit. An effective way of building links is building relationships, just like I said in the opening. When you can demonstrate that you’re already subscribing to a webmaster’s newsletter, you’ll be currying favor with that webmaster.

Conclusion

When you send a link building outreach email, you want to make sure it’s going to a real person and, even more importantly, ending up in the right hands. Sending an email to an incorrect contact periodically may seem like a negligible waste of time, but when you send emails at the volume a link builder should, the waste adds up very quickly. In fact, enough waste can kill everything else that you’re trying to accomplish.

It’s well worth your time to make sure you’re getting it right by putting in the effort to finding the right email address. Be a picky link builder. Don’t just choose the first email that comes your way and never rely solely on tools. If you email the wrong person, it will look to them like that you didn’t care enough to spend time on their site, and in return, they will ignore you and your pitch.

With the tips outlined above, you’ll avoid these issues and be on your way to more successful outreach.

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12 Email marketing best practices for sales

Everybody may be talking about witty tweets, quick-tip videos, and memorable memes, but there is one marketing tool that remains powerful after all these years: emails.

But an effective email marketing strategy in the 2000s may not work in 2019 anymore. Chances are, sales offer sent to inboxes will be marked as spam and forever left unopened. In March 2019, spam messages accounted for 56% percent of global email traffic. The challenge is to develop email campaigns that are as appealing and informative as other marketing tools heavily consumed in this age of social media and apps.

Times have changed, and so are email marketing trends. Know what works and what does not. Here is a roundup of 12 effective email marketing tactics you should know about.

1. Truly connect with your audience

At one point in your online life, you may have received tons of offers to buy to join a matchmaking community for veterans or something that’s not even remotely connected to you or your interests. Random mass email blasts like these don’t benefit anyone.

Create an email marketing campaign that connects with your readers. You can do this by dividing your email list into more targeted groups. The Annual Email Optimizer Report by Lyris found numerous benefits of email list segmentation including increased open rates, greater email relevance, and lower opt-out or unsubscribe rates.

You may segment the readers based on age, gender, and location. This will help ensure that you’re sending the right communication to the right people.

Check out this example of a geographically segmented email by UBER for Chicago

Uber email marketing best practice example

2. Customize your blasts

Email marketing tools, like tweets and Instagram ads, should speak directly to a specific reader. There is no better way of doing this than by customizing the content of your emails.

After segmenting your email recipients, get to know them better. What appeals to them? What are they looking for when browsing for products and services? How do they define good customer service? What made them visit a website and subscribe? By familiarizing yourself with your readers, it’ll be easier to customize your emails, follow-ups, and reminders.

For instance, your millennial recipients would love to receive informative yet concise messages with appealing images. The best way to do this is via infographics, which they can also easily share with their circle.

3. Grab your audience’s attention, and keep them interested

Today’s consumers are multi-taskers. They are scrolling their news feeds and checking for work-related emails in between. You are in for a cutthroat competition for your reader’s attention.

Craft creative ways to grab their attention, and hold it until you have delivered your message. You can use witty headlines, visually-appealing images, and straightforward emails. Strictly no click-baits.

You can create urgency, tapping on today’s culture of “FOMO” (fear of missing out). Try using “You’re missing out on amazing rewards”, or “[URGENT] You’ve got ONE DAY to read this…”.

Humor never fails. The Muse has used the subject, “We like being used” while OpenTable cracked “Licking your phone never tasted so good” in one of its email campaigns.

Example of adding catchy CTAs to marketing emails

Source: Artem Beliaikin via Pexels

4. State a clear call-to-action

So you have successfully earned the attention of your target audience. They also read your message in its entirety. Now what?

Your emails should have a clear purpose which you could achieve with a call-to-action. Do you want your readers to visit your website or subscribe to your newsletter? Do you want them to “Like” your Facebook page or make a purchase in your online store? Lead them to these goals with an effective CTA.

Researchers at Marketing Experiments recommend offering your visitors value at low or no costs in exchange for a click. Avoid asking too much too soon. The researchers found that tweaking commonly-used CTAs have amazing benefits. By changing “Find your solution” to “Learn more”, the clickthrough rate rose by 77%. Using “Subscribe and save” instead of  “View subscription options” led to a +181% clickthrough rate increase.

To encourage a purchase, you can use these CTAs like the ones given below

  • Shop now
  • Save today
  • Yes! I want one
  • Claim your coupon
  • Get 20% off now

To promote content, here are sample CTAs

  • Curious? Read on
  • Read the full story
  • Download now

5. Limit your email blasts

Do you know that an average office worker receives 121 emails per day? That’s a lot. You wouldn’t want your message to be sent to the infamous spam folder for sending too many emails to your subscribers.

People signed up for your updates and newsletters because they are interested in your brand, products or services. They want to stay connected. But this doesn’t give you permission to bombard them with emails. Limit your messages once a week.

6. Craft catchy subject lines or headlines

Email subjects or headlines are deal-breakers. Readers can easily ignore or delete your email with a boring or clickbaity headline. MailChimp conducted an email marketing study and found that short and descriptive subject lines could entice readers.

You can include words that suggest urgency, ask a question or challenge a common notion. Use your segmented email list to craft direct and catchy headlines customized to your readers.

7. Make sure your emails are mobile-friendly

recent study suggests that the number of mobile Internet users will hit five billion in 2025. More people are browsing the web, scrolling through social media pages and checking their emails via their handheld devices. Make sure that your email promotions are mobile-optimized. To create a mobile-friendly digital asset, consider the length of texts and visuals. Some image files may not display on smartphones, and others may slow downloading time.

8. Write professional emails

How would you perceive a business that sends out emails fraught with typos and grammar errors? These mistakes will definitely reflect badly on the sender. Always prepare your messages well. Email promotion is no different from any other marketing campaign. Take the time to plan out and draft an outline. Write a copy and proofread it several times. Use a voice that is consistent with your brand.

9. Build an inclusive community

People no longer surf the internet to just get quick information online. They meet others, join groups, and essentially create a world that is as real as their offline sphere. Go the extra mile with your email marketing campaign by letting your readers in an inclusive community. You can share personal updates about your life that don’t necessarily relate to your usual promotions. Perhaps a sneak peek into your work routine or a photo of your puppy or cat? Make your audience feel at home.

Another tip is to keep the conversation going by sending email notifications to users every time someone replied to their comments or whenever a new topic of interest is opened. You can also send updates on community stats such as a list of top users, top comments and most popular topics. These can encourage your users to play a more active role in the community.

10. Giveaway rewards

Giveaway rewards keep subscribers excited for your next blasts and increases the chances of them even sharing your promotions with their network. Budget airline companies are a great example of this as they’re winning the email marketing game through amazing rewards and promos. Their email subscribers get the latest updates on promos and the chance of winning all-expenses-paid trips. Giving away rewards and gifts is a smart way of acknowledging your loyal subscribers.

11. Stay consistent

You may not hit your target email subscribers right away, but that shouldn’t put off your email marketing campaign. Run your campaigns according to schedule. If you promised a special promo to your current list, make sure you deliver on time.

You may get 50 new subscribers this week and only 10 the next, but that should be no reason for you to hold off. Stick with your schedule and the effort will pay off.

12. Run a regular assessment of your campaigns

Know what’s working and what’s not by running a regular assessment of your email marketing campaigns. Wield the power of analytics in deciding how to proceed. You can choose the appropriate metrics, based on your goals. You may measure the clickthrough rate or the rate of readers who clicked on links in an email promotion or the conversion rate or the percentage of readers who completed the desired action such as purchasing a product.

Consider using analytics tools such as EmailAnalytics, Sortd, or Todoist. EmailAnalytics provides pertinent data such as the number of emails received in all your Gmail folders, the number of emails you send every day, who you email and how the conversations proceed. Sortd primarily helps organize email inboxes. It allows you to create categories and set priorities for each. The email workflow you can make in Sortd gives info on how you are performing at each stage of the email campaign. With Todoist, you may convert your inbox into a to-do list in relation to your campaign. It allows you to identify, organize and complete tasks, and run reports on your daily performance.

For sure, email marketing isn’t dead. It just evolved over time. As an entrepreneur or a marketer, it is your task to keep abreast of trends in digital marketing. Consumers today want you to speak to them on a more personal level. Get to know them. Engage them. Reward their loyalty. Remember that your email recipients are people, so connect with them in the most natural way possible.

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The Betty Crocker Secret to Email Marketing that People Want

You’ve heard it a thousand times: The money’s in the list. If you’re serious about your digital business, you need…

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How AMP technology can upgrade your email campaigns

Accelerated mobile page (AMP) technology is what going to revolutionize bulk email marketing as we know it today.

It enables to add dynamic content to previously static flat email pages, and lets recipients react to it right in the message. To view extra photos or scroll through price offers, customers no longer need to download the site page, open a new tab or click on the link – now they can do it without leaving the email body. Supported by Gmail and Mail.ru and adapted by major online platforms, it will soon extend to other email clients and brands.

How it works

AMP technology is a series of HTML tags backed up by CSS and JS. It aims to speed up the mobile web and optimize page performance, creating new ways for more versatile customer engagement. To send AMP-powered bulk email campaigns, you have to undergo registration at Google as a dynamic content sender and make sure your email automation service provider supports this technology. As for today, the following companies have announced AMP support:

  • eSputnik
  • Stripo
  • Litmus
  • Amazon SES and Amazon Pinpoint
  • SparkPost
  • Twilio Sendgrid

This list will definitely grow, as gearing emails with app functionality is a great opportunity to increase the ROI of your email marketing campaigns.

Benefits of AMP technology

  • Interactive elements increase the recipients’ engagement and as a result the time spent on the emails. The more time a subscriber spends on the email, the more chances they would respond to the offeror make any other active action.
  • Email recipients can directly interact with the content without the necessity to download separate pages. It saves time and makes the shopping experience easier and more satisfactory. And satisfied buyers are more likely to turn into repeat customers.
  • Easy to use, AMP-powered messages improve usability which again leads to bigger responsiveness and engagement.
  • AMP messages do not involve third parties, and the conversation goes only between a sender and a recipient.

Where to apply AMP technology

1. Online shopping

Though a regular flat email can also contain interactive elements like carousels, countdown timers or rollovers, customers should still land on a webpage to browse a catalog or check current product availability. An AMP-powered campaign allows a complete checkout process directly in the email. You can decide upon size/color/material and complete the order without leaving the email. The same approach can be integrated with cart abandonment campaigns allowing people to revise their abandoned carts and make necessary changes if needed.

2. Booking

AMP email can benefit travel industry brands by enabling people to check available tickets, rooms, car trips, or tables at your favorite restaurant. Apart from simply seeing how many offers are left, you can also choose a seat number or specify a location. For example, you might state you would prefer a back row buying a movie ticket or a window seat when reserving a flight.

3. Delivery

Companies providing delivery services can send AMP emails that will allow real-time tracking of the courier with their order rather than just notify the status change.

4. Event invitations

Backed up by AMP technology, invitation emails now can let recipients RSVP to an event and make the necessary comments, for example, confirm participation in a webinar or choose the time for a skype call.

5. Surveys and polls

AMP technology can generate benign conditions for expanding survey emails, making it easy to participate in polls and fill out questionnaires. It also makes possible leaving feedback or review in the real-time, seeing all updates on the existing comments.

6. Financial sector

Adopting AMP emails can also be transformative for the financial industry. An online calculator form built within the email will help clarify the loan details, perform an estate appraisal or make other basic calculations straight in the email.

7. Subscription

With the help of AMP technology, you can manage your subscription in a more convenient way. Now you can not only subscribe to newsletters but also choose the time and frequency of these messages.

How to start sending AMP emails

Before you dive into the creation of AMP campaigns, make sure both email agent of the recipient and your ESP support the AMP technology. The next step is to contact Google as a dynamic content sender and ask them to add your email address to the whitelist. Here is how to do it:

To register with Google, create two similar emails: HTML email and an email with an AMP part

how to use amp in emails

HTML – email

AMP HTML – email

  1. Add dynamic content and make sure AMP elements get validated.
  2. Test whether the AMP campaign has the appropriate appearance and behavior.
  3. Verify your sender domain with SPF, DKIM, and DMARC.
  4. Send both emails from your corporate email address to ampforemail.whitelisting@gmail.com.
  5. Fill in the Sender Registration Form.
  6. Wait till Google sends you an email notifying that you have been approved for sending AMP email to Gmail accounts.

Keep in mind that your authorization may take several days after which you will be able to send AMP-powered emails.

Though the technology of accelerated mobile pages is still under development, its potential is great. Billions of emails are sent on a daily basis, and almost 70% of them are read on mobile devices. This means that a bigger part of the interaction between the brand and its customers happens via emails and SMS campaigns.

AMP technology, when smartly integrated into the overall marketing strategy, will definitely make this interaction more beneficial for each party. Customers will get more convenient and satisfying interaction experience, and companies will be able to grow email responsiveness and encourage more active actions.

Zhanna Tarakanova is PR Manager at eSputnik.

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Meet the Lazy Marketer’s Best Friend: The Email Autoresponder

No one loves blogs more than I do. They’re a great way to attract an engaged audience, develop trust and…

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New AI-Powered Email Capabilities Released Into Salesforce Marketing Cloud

“We’re making email marketing even smarter with a set of new AI capabilities getting released into Salesforce Marketing Cloud,” says Salesforce VP Armita Peymandoust. “One of them is Einstein Engagement Frequency. The other one is Einstein Send Time Optimization. We also have Einstein Content Tagging out and available today to our customers. Email is definitely not dead. Even the Millennials say that.”

Armita Peymandoust, VP Product Management, Analytics, and Einstein at Salesforce, discusses new AI-powered email features for Marketing Cloud announced by Salesforce at Connections 19:

AI-Powered Email Capabilities Released Into Salesforce Marketing Cloud

As we know email is still a really important channel. Over 64 percent of customers are still saying that they prefer email channels to all the others. What we’re doing is we’re making email marketing even smarter with a set of new AI capabilities getting released into Salesforce Marketing Cloud. One of them is Einstein Engagement Frequency. The other one is Einstein Send Time Optimization. We also have Einstein Content Tagging out and available today to our customers. Email is definitely not dead. Even the Millennials say that.

Einstein Engagement Frequency

With Einstein Engagement Frequency we’re trying to tell the marketer what’s the sweet range that they should keep on engaging with their customers. As marketers, we want to keep on engaging with our customers but we just don’t want to get to a point that we’re potentially annoying them. So we are telling them that this is the range that you should stay in.

Einstein Send Time Optimization

Now that the marketer knows what the frequency of engagement should be, with Einstein Send Time Optimization we’re also telling them what is the right time to send those messages. It’s really easy with a drag and drop of an activity into Journey Builder we make every message go out at the right time for the customers.

Einstein Content Tagging

Then with Einstein Content Tagging, we’re basically bringing image recognition the same set of AI capabilities that you’re familiar with for your customer based or consumer based products. This is where you upload photos and then they automatically get tagged. We are bringing that same technology to the hand of the marketer. Every image that’s getting uploaded into Content Builder gets automatically tagged so they can find it later and use it when they’re building their messages.

Transactional Messaging

We’re also releasing Transactional API’s for Emails and SMS. There are different types of emails out there. There’s the commercial one and there’s the transactional one. It allows the marketer to bring both of those two in an inter-marketing cloud and take advantage of Marketing Cloud to send those emails to have the same voice, the same brand voice, and also be able to see how those are performing all in one place.

Indiana Pacers Improved Customer Engagements By 20 Percent

These features are all relatively new. So we have pilot customers that have been taking advantage of them. We have one retailer that talked about Einstein Engagement Frequency. They had a hunch that they were over messaging customers but they couldn’t really put their finger on it. With Einstein Engagement Frequency we could show them visually exactly where they’re over engaging with their customers and let them take action on it. The platform automatically created lists so that they would not send messages to the ones that are getting too many email messages.

We’ve had a set of AI features in Marketing Cloud, specifically Einstein Engagement Scores, was one that the NBA’s Indiana Pacers is taking advantage of, to increase the engagement rate that they’re having with their fans. They got a 20 percent increase in engagements with their fans using that.

Customer Engagement Getting Even More Granular

We have a jam-packed roadmap for the next of the rest of the year as well. One of the things that I’m really excited about is Content Selection that’s coming out. Content Selection lets each of those messages that we’re creating be dynamically optimized for every customer that’s receiving them. Think of your email as a template that has different aspects or different selections in it that gets automatically replaced with what your customer cares about most and also what they have engaged with most and historically. It’s very engaging for every one of your customers.

The other one that I’m interested in (that is coming later) is bringing natural language processing to understanding your subject lines. What types of subject lines are resonating? Why is it that they’re resonating with your customers? It will give you an insight on them first and then also give you recommendations on how to improve your subject lines.

New AI-Powered Email Capabilities Released Into Salesforce Marketing Cloud

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7 inspiring email templates

Email is the most important tool marketers have for communicating with their clients and prospects.



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If You Want To Live A 4-Hour Workweek You Can’t Do Your Own Email

As long term readers of this blog know, my initial goal as an entrepreneur was not specifically to get crazy-rich. It was to get free to choose how I spent my time and have enough money to have options. In essence, I wanted the 4-Hour Workweek lifestyle long before Tim Ferriss coined this phrase with […]

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Why Is It So Hard To Break Free From Email Addiction?

As we have grown the InboxDone.com email management service, I’ve been surprised by how much of a challenge it can be for people to let go of their email. Then again, I really shouldn’t be that surprised, as I too had to break the addiction. It was so long ago that I have forgotten what […]

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Email Marketing: Why phishing emails (unfortunately) work … and what marketers can learn from them

Phishing emails are just plain thievery. While phishing emails don’t ultimately deliver value, they do communicate value. Not to everyone, but to a specific audience. And that is why some people act on them.
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